MADFrom breakdown to back on the road
Madaar turns a roadside breakdown into three clear answers: what's wrong, who's coming, and what it costs. Here is what happens after you tap Request help.
What happens when you request help
Tell us what happened
Choose the service, describe the symptoms, confirm your truck and trailer and add photos. Your GPS location is pinned for you.
Reach providers nearby
The request goes to verified providers whose services and coverage area match, starting closest to you.
Compare and accept
Each quote shows the total, arrival time, rating and Certified status. Accepting places a hold on your card — nothing is charged yet.
Track, chat and approve
See the provider approach on the map. If more work is needed, they send it to you for approval before doing it.
Confirm and rate
When the job is done, confirm it and the payment is released to the provider. Your receipt stays with the job.
Need help after?
Open a dispute from the job with photos if something isn't right. The money stays held while our team reviews it.
Services you can request
Providers choose which of these services they offer and how far they travel, so the quotes you get come from people equipped for your problem.
Towing
Won't start · Accident · Stuck / off road
Tire service
Flat tire · Blowout · Low pressure
Mobile mechanic
Engine warning light · Air leak / brakes · Overheating
Jump start
Dead battery · Won't crank · Clicking sound
Fuel delivery
Out of diesel · Out of DEF · Gelled fuel
Lockout
Keys locked in cab · Lost keys
One account for every truck you run
Your whole fleet on file
Add units by VIN, with plates, DOT number and trailer details, so drivers never retype them at the roadside.
Request for any driver
Dispatch can post a request for any truck and follow it live, alongside the driver.
Records in one place
Every job keeps its quote, approvals, photos, messages and receipt for your files.
Your money moves only when the work is done
Held, not charged
Accepting a quote authorizes your card. The charge completes when you confirm the job — not when the provider says so.
No surprise line items
Extra parts or labor are sent to you as an Additional Work request. Nothing is added without your approval.
People who review disputes
If a job goes wrong, our team reviews the photos, chat and job timeline before money changes hands.
Have a tire truck, wrecker or service van?
Join the providers taking roadside jobs through Madaar.